Invoices

Domain: Billing & Payments | Type: Standard Zoho Books (active)

Full reference: CRM Modules Guide


What is it?

Zoho Books invoices for patient orders, services, and recurring subscriptions. ThriveLab uses three separate Zoho Books instances — ask Luis Vidal for which instance covers which entity.


Invoice Types

TypeDescription
One-time InvoiceSingle charge (first appointment, supplement order, lab kit)
Recurring InvoiceAutomated repeating charge (membership fee, medication subscription)
Sales InvoiceTied to a patient plan or service
Customer Purchase OrderVendor/internal purchase orders

Membership Fee Invoicing

Patients in Journey stage are billed:

  • $49/month platform membership fee
  • Billed quarterly → $147 every 3 months
  • Managed via Recurring Invoices module

Three Zoho Books Instances

ThriveLab operates three separate Books instances. Each instance has its own:

  • Chart of accounts
  • Invoice sequences
  • Entity/legal structure

Ask Luis Vidal which entity corresponds to which Books instance.


ModuleRelationship
Recurring InvoicesAutomated billing for subscriptions
Subscription PaymentsTransaction records for recurring payments
Payment MethodsPatient stored payment methods (cards, bank accounts)
Patient PlansPlans generate invoices
Supplement OrdersSupplement purchases generate invoices
EncountersEncounter billing may generate invoices
ClaimsInsurance claims → may generate/adjust invoices

Zoho Books Access

Financial data is sensitive. Access to Zoho Books is role-restricted. If you need to view or modify financial records, contact Luis Vidal.


Full reference: CRM Modules Guide