Invoices
Domain: Billing & Payments | Type: Standard Zoho Books (active)
Full reference: CRM Modules Guide
What is it?
Zoho Books invoices for patient orders, services, and recurring subscriptions. ThriveLab uses three separate Zoho Books instances — ask Luis Vidal for which instance covers which entity.
Invoice Types
| Type | Description |
|---|---|
| One-time Invoice | Single charge (first appointment, supplement order, lab kit) |
| Recurring Invoice | Automated repeating charge (membership fee, medication subscription) |
| Sales Invoice | Tied to a patient plan or service |
| Customer Purchase Order | Vendor/internal purchase orders |
Membership Fee Invoicing
Patients in Journey stage are billed:
- $49/month platform membership fee
- Billed quarterly → $147 every 3 months
- Managed via Recurring Invoices module
Three Zoho Books Instances
ThriveLab operates three separate Books instances. Each instance has its own:
- Chart of accounts
- Invoice sequences
- Entity/legal structure
Ask Luis Vidal which entity corresponds to which Books instance.
Related Modules
| Module | Relationship |
|---|---|
| Recurring Invoices | Automated billing for subscriptions |
| Subscription Payments | Transaction records for recurring payments |
| Payment Methods | Patient stored payment methods (cards, bank accounts) |
| Patient Plans | Plans generate invoices |
| Supplement Orders | Supplement purchases generate invoices |
| Encounters | Encounter billing may generate invoices |
| Claims | Insurance claims → may generate/adjust invoices |
Zoho Books Access
Financial data is sensitive. Access to Zoho Books is role-restricted. If you need to view or modify financial records, contact Luis Vidal.
Full reference: CRM Modules Guide